FAQ For Donors

In order to be mindful of COVID-19 safety precautions, please wear a mask upon visiting and throughout your visit, and please be mindful of social distancing guidelines while waiting. Thank you.

What items do you accept?

RECARES WILL ACCEPT the following.  (All items to be in excellent condition and clean with no damage, dirt, corrosion, stains or rust.  If you would take the item home to your mother then likely we will be able to reassign it back out.  Please check the undersides of equipment and clean if necessary.  If any of your items are past their usefulness, please consider placing them in your recycle or debris bin as our bins are limited.)

– Wheelchairs, transfer wheelchairs, 4 wheel walkers, standard walkers, hoyer lifts, shower benches and chairs, bedside commodes (please clean undersides), raised toilet seats, toilet rails, transfer boards, bed rails, and canes.  Also accepted are small items like sock aids, grabbers, gate belts, shoe horns, urinals, cushions, blood pressure machines, bed alarms, blood glucose supplies, and eyeglasses.
We WILL accept adult briefs (diapers), bed liners (chux), wipes, and gloves.  We accept personal hygiene items that are unopened.

What items can’t you take?

Pharmaceuticals, IV fluids and supplies, feeding supplements, needles, syringes, ostomy supplies, drainage supplies, dressings and gauzes, urinary supplies, respiratory supplies including oxygen and C-pap machines.  Vidausa.org in Berkeley and Medshare.org in San Leandro may take these items. The small expendable supplies must be in sealed boxed or unopened cartons.

Do you accept indoor stair lifts?
No we do not accept them at this time.

Will you pick up donations?
Not usually. We have no vehicles. Occasionally we may make exceptions for large donations.

Are you open every week?
We only close on major holidays such as Christmas or Thanksgiving

Can you take broken items?
It depends on the availability and skills of volunteers at each site. We do not have a budget to make repairs or buy parts. As a general rule we accept ONLY clean, usable items.

Will I receive a donation receipt for tax purposes?
Yes. We are an IRS recognized 501(c)3 nonprofit organization and can give you a written receipt. We cannot document the value of your donation per IRS regulations.